VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. Your customers didn't install any software in their computer. You can chat with them using any popular web browser.
You will find chatting with visitors smooth and fast. No ugly flickering and refreshing like other webchats. You can enable sound notification to alert new messages as they arrive. An organization can have more than one operator to handle visitors. If one operator is busy chatting with the first visitor, the next visitor will be automatically routed to the next available operator.
Chat window also displays "user is typing" status like other industry standard instant messengers like AOL, MSN or Yahoo instant messengers. You can make specified webpages pop up in new windows so that the visitor feels as if websites are pushed. Besides simple text messages, you can include images in the chat window to provide a very rich appearance to the visitor. Using Canned responses/Actions feature, you can quickly send frequently-typed messages and images while chatting with the visitor.
Finally, you can send transcripts of your entire chat conversation with visitors via email with full time and date stamp. Once transcripts are stored as email messages in your hard disk, you will be able to search and retrieve messages based on this date and time stamp given in the subject.
Monitor your page traffic by viewing the list of visitors who come to your page in real time. You will hear a sound when a new visitor arrives. Sound will alert you again when the visitor leaves your site. You can invite the visitor for chat(pro-active chat) with a single-button click.
You should sign up for an account(trial account available) to use this software as an operator.
» version 1.1 - posted on 2003-07-14
EULA - End User License Agreement
VenusValley Live Support
Copyright (C) 2003-2004 PPP Infotech Ltd
All Rights Reserved
VenusValley Live Support License Agreement
THIS IS A LEGAL AGREEMENT BETWEEN YOU, THE LICENSEE, AND
PPP Infotech Ltd. BY USING THIS PROGRAM, YOU ARE AGREEING
TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO
NOT AGREE TO THE TERMS OF THIS AGREEMENT,IMMEDIATELY REMOVE
THIS FROM YOUR COMPUTER.
Limitations for VenusValley Live Support.
PPP Infotech Ltd expressly disclaims any warranty for
VenusValley Live Support. VenusValley Live Support and any related documentation
is provided "as is" without warranty of any kind, either
express or implied, including without limitation, the
implied warranties or merchantability, fitness for a
particular purpose, or infringement. The entire risk
arising out of use or performance of VenusValley Live Support remains
Grant of License. You are hereby granted the right to use one copy
of the enclosed software program, VenusValley Live Support, (the "SOFTWARE") on a
single computer for evaluation purposes for a period not to exceed
thirty (30) days. If you want to continue using this software after
the thirty (30) day evaluation period, you MUST make a registration payment
to PPP Infotech Ltd. Using this software after the thirty (30) day evaluation
period, without registering the software is a violation of the terms
of this limited license. The SOFTWARE is in "use" on a computer when
it is loaded into temporary memory (i.e. RAM) or installed into
permanent memory (e.g. hard disk, CD-ROM disk, or other storage device)
of that computer. However, installation on a network server for the
sole purpose of distribution to one or more other computer(s) shall
not constitute "use" for which a separate license is required,
provided you have a separate license for each computer to which
the SOFTWARE is distributed. Reinstalling VenusValley Live Support does not
extend your 30 day maximum evaluation period, nor does installing
a newer version.
Copyright. The SOFTWARE is owned by PPP Infotech Ltd and is
protected by copyright laws. Therefore, you must treat the SOFTWARE
like and other copyrighted material (e.g. a book or musical recording)
except that you may either (a) make one copy of the SOFTWARE solely for
backup or archival purposes, or (b) transfer the SOFTWARE to a single
hard disk provided you keep the original solely for backup or archival
purposes. You may not copy the written materials accompanying the SOFTWARE.
EXCEPTION: The Shareware Version of the SOFTWARE may be freely distributed,
so long as it is its original form.
Other Restrictions. You may not lease, rent or sub-license the SOFTWARE.
You may transfer the SOFTWARE and accompanying written materials on a
permanent basis provided you retain no copies and the recipient agrees to
the terms of this Agreement. You may not reverse engineer, decompile,
or disassemble the SOFTWARE.
In no event shall PPP Infotech Ltd 's liability exceed the purchase price
of the SOFTWARE.
NO OTHER WARRANTIES. To the maximum extent permitted by applicable law,
PPP Infotech Ltd disclaims all other warranties, either expressed or
implied, including, but not limited to, implied warranties of merchantability
and fitness for a particular purpose, with regard to the SOFTWARE,
the accompanying written materials, and any accompanying hardware.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. In no event shall the developer,
PPP Infotech Ltd, be liable for any damages whatsoever
(including, without limitation, damages for loss of business
profits, business interruption, loss of business information, or any
other pecuniary loss) arising out of the use of or inability to use
the SOFTWARE, even if PPP Infotech Ltd has been advised of the
possibility of such damages.
PPP Infotech Ltd.,
9/1, Manjolai First Street,
Ekkaduthangal, Chennai 600 097, India